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Post Design Service Engineer

Post Design Service Engineer

Type:
Permanent
Location:
UK

MacTaggart Scott are looking to recruit a Post-Design Service Engineer to work with the Engineering Support department.

Role:

The role primarily involves developing technical support opportunities and providing engineering input to established in-service support contracts based in the UK. The Post-Design Service Engineer will develop constructive and productive relationships with our customers to promote the company’s through-life product support capabilities.

Duties will include:

  • Be responsible for establishing technical scope and estimating costs for a variety of support tasks.
  • Manage budget, resourcing and schedule of tasks.
  • Provide progress reports as required for customer and internal processes.
  • Carry out technical investigations / studies and provide the associated reports.
  • Interact with the internal Business Development and Commercial Departments and be the technical point of contact for the customer.
  • Liaise with Engineering Support and Design Teams to seek technical support as required.
  • Liaise with and create effective working relationships with all internal departments to ensure effective coordination of post-design tasks.
  • Present design solutions and proposals to the customer.
  • Conduct project reviews as and when required.
  • Attend weekly project and departmental planning meetings.
     

Essential skills and knowledge requirements:

The successful candidate will;

  • Have a BSc or BEng in Mechanical Engineering or Mechanical and Electrical or Apprenticeship with HNC.
  • The ability to provide effective technical support and innovative design solutions, with a proven track record in a very similar customer facing role.
  • A talent for pragmatic problem solving.
  • Be comfortable presenting to and engaging with clients at a senior level.
  • Have the ability to create comprehensive technical reports.
  • Have the ability to provide design and support estimates and schedules for identified work packages.
  • Have experience with mechanical / hydraulic handling systems.

The successful candidate must hold, or be able to meet the appropriate Security Clearance as required.