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Customer Statement


We recognise that as a key customer of our business, you may be concerned about the possible impact of coronavirus (COVID-19) on your existing orders and programmes.  As the virus continues to impact the global community, we wish to update you on MacTaggart Scott’s response to this crisis and how we will continue to provide our services to you.

In the current environment, the health and safety of both the MacTaggart Scott workforce and our customer community is paramount. As such, and in line with the policies that many of our communities have implemented, we have taken steps to support social distancing, including suspension of staff travel and with respect to non-essential physical meetings at our premises. We have implemented further cleaning measures to ensure our workplace remains clear of the risk of contamination.  The MacTaggart Scott teams will leverage technology and conduct as many meetings as possible virtually in order to maintain appropriate communications.

We continue to monitor the advice given by the UK Government and our Board convene first thing on a daily basis to assess a range of scenarios, as you would probably expect.

We have implemented a new business management policy to specifically address the risks associated with this virus, and as such are currently not forecasting any major disruptions to our daily business activities.  That said, this is an unprecedented time and the situation is changing daily. While coronavirus undoubtedly presents significant challenges for everyone, we remain committed to maintaining our business operations and ensuring you continue to receive the highest quality services and relevant information.  We trust that you will understand if matters escalate out with our control at which point we will of course advise you if we are forced to alter our position.

We hope that you and your teams remain safe and healthy during these unfortunate times and look forward to convening face to face communications at the earliest opportunity.


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